Support

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24h / 365days

We offer support for our customers

Mon - Fri 8:00am - 5:00pm (GMT +1)

Get in touch

Cybersteel Inc.
376-293 City Road, Suite 600
San Francisco, CA 94102

Have any questions?
+44 1234 567 890

Drop us a line
info@yourdomain.com

About us

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EN
Do you have any questions or would you like to make a reservation? +43 (6228) / 22 28

Info & Contact

Contact Info

Contact

How to reach us

The Sonja Ebner Family
Hinterseestrasse 51
5324 Faistenau, Austria

Tel.: +43 (6228) / 22 28
Fax: +43 (6228) / 22 28 20
Email: info@botenwirt-faistenau.at

Infos

Other things you should know
Fingerspitzeng´fühl (Attentiveness)

Hotel-Gasthof Botenwirt

Arrival & Departure

Check-in is between 2:00 pm and 6:00 pm
Check-out by 10:00 am


Short stays

We charge an additional € 5 per person per day for shorter stays of 3 nights or less – thank you for your understanding.


Discount for children

We look forward to welcoming your children, who stay with us for free if aged 5 or under. However, please note that we charge an extra € 10 for cots/cribs during your stay.

Children aged 6 to 10 can stay with us for only € 15 per night (including breakfast)
Children aged 11 to 15 can stay for € 20 per night (including breakfast)


Local tax

The local tax is € 2 per person per day and will be charged as of the guest’s 15th birthday.


Your dog is very welcome here

Dogs are welcome in our hotel! If your furry friend is also going to be our guest, we charge an additional € 7 per day (without food).

Thank you for making sure your dog stays off of chairs, tables and beds and for not bringing it into the restaurant or to breakfast with you. Your dog is, however, more than welcome on our sun terrace and in our lounge.

 

Cancellation policy

In case of cancellation, the provisions of the Austrian hotel regulations apply.

In order to spare both you and our staff the aggravation associated with a cancellation, we ask that you inform us as soon as possible if you need to cancel your booking.

• Cancellation more than 3 months before your arrival date / No cancellation fee
• Cancellation 3 months to 1 month before arrival / 40% of the booking value
• Cancellation 1 month to 1 week before arrival / 70% of the booking value
• In the last week before arrival or in the event of a no-show, late arrival or early departure / 90% of the booking value

To avoid being charged cancellation fees due to illness or other reasons, we recommend that you purchase travel cancellation insurance.

Terms and Conditions for the Hotel Industry
European Travel Insurance Company

You can quickly insure yourself here:
http://start.europaeische.at

 

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